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ADO Bus and Stations Guide in Playa Del Carmen

Getting into and out of Playa Del Carmen

bus to Cancun Airport 20th Avenue Bus Station

Coming to Playa Del Carmen often entails a bus ride from the airport to Playa Del Carmen (see our article on how to get from the Cancun airport to Playa by bus). The main bus company is ADO and provides service to many tourist destinations in the Yucatan Peninsula and beyond.  Here is a guide to using the bus and information about the stations in Playa Del Carmen. (See video at end of this article for more information)

Playa Del Carmen Bus Stations

Playa Del Carmen has two bus stations. One station on 5th Avenue with Juarez Avenue and the other one is on 20th Avenue with 12th Street. Buses coming from Cancun, Cancun Airport and places along the coast, such as Tulum, arrive at the 5th Avenue Station, at the corner of Juárez Avenue. The other Station on 20th Avenue services buses coming from destinations in the interior of the peninsula or out of state in general. Both stations have service GOING TO the Cancun Airport. ADO bus line is what most everyone uses.

Second class busses in Playa Del Carmen

There is a type of second class bus service called Mayab. These bus tickets are cheaper but these busses stop often and is generally used for people commuting rather then going as a tourist to a destination. You will probably only use them if you are going to a smaller destination where ADO does not service.

Mayab Bus

Mayab Bus

ADO Bus Company-The main bus that everyone takes

To look at ADO bus schedules you can look at their website in Spanish only: http://www.ado.com.mx/ado Bus travel with ADO is comfortable and air conditioned. ADO does offer several different levels of service, some with a little more comfort. Longer route busses will have a bathroom on board. Buying tickets is pretty straight forward. They may ask for your name or a name to be printed on multiple tickets. They may also show you the screen so you can select your seats. Luggage gets tagged and put under the bus. For unusually large items there is  supposed to be a small charge. There is not a major problem with theft on the buses regarding luggage. For some routes they do not tag luggage.

Tip: ADO stations in Playa will take USD as payment usually at a good exchange rate.

Tip: If you are a resident, check for discounts on your ticket. For example Playa Del Carmen to Cancun for residents of Qroo will be discounted. Just show ID

5th Avenue ADO Bus Station in Playa Del Carmen

The first bus station is located on 5th Avenue and Juarez Avenue, near the Cozumel Ferry Pier. All busses from the airport ARRIVE at the 5th Avenue bus station. They do not make a second stop at the other bus station, so you will be disembarking there. If you are going to the airport, your ticket will allow you to get on at this station or the other bus station since the bus starts at the 5th Avenue station and makes a second stop at the other terminal before going to the airport. Just make sure you know the correct time for the station where you bought your ticket or where you are getting on.

The 5th Avenue terminal  offers much of the same services as the other terminal. This station offers luggage storage, currency exchange, pay toilets, ATM’s (although we recommend using a bank’s ATM machine because they are more secure and less likely to be tampered with) see our article on exchanging money which has a map of banks near the bus stations. There are two ticket counters, one regular and one that sells just tickets to Cancun.

Ado Bus Station Playa Del Carmen

ADO Bus Station on 5thAve

20th Street ADO Bus Station in Playa Del Carmen

The 20th Avenue Station is between 12th St. and 12 Bis St. This station has some of the basic tourist services as the other station. If you are going to the airport, the buses will stop here second before continuing on to the airport. It is open seating and you will have less seat selection if you get on here but it may be more convenient to where you are staying.

20th Avenue Bus Station in Playa Del Carmen

20th Avenue Bus Station

If you accidently go to the 5th Avenue bus station and realize your bus leave from the other one, you can hop in a taxi and be at the other station in just 3 min. Although you should note that taxis outside of the bus station notoriously overcharge for taxi rides.

Bus ticket prices

Bus transportation around the area is relatively affordable. If you are going longer distances and there you are traveling by yourself or up to three people, it is often cheaper to take the bus. Some roads have tolls and gas cost can add up quickly.

Prices do seem to change yearly on ADO busses do to inflation. So we will give you some rough samples. From Playa Del Carmen to Cancun to Tulum the bus cost about $4USD each way. To Valladolid, which is in the center of the Yucatan Peninsula it is about $14 USD one way.

Children tickets prices on ADO Busses

There is a discounted price for children on ADO buses. Children under 5 years old can travel for free with an adult (usually required to sit on the lap of an adult if bus is full). Children 5-12 years old get 50% off.

Bag storage at ADO Bus Stations

Many people ask about bag storage at the bus stations. Here is a photo we took of the storage area. Prices are per hour. Long term storage is not really cost effective. Bag storage is based on size of bags.

Note: Please do not leave anything of value in the bags! We have heard from numerous readers about things missing from bags.

Bus Station in Playa Del Carmen

20th Avenue Bus Station in Playa Del Carmen.

Bus schedule for Cancun Airport and Playa Del Carmen

For both direction see our article here on ADO bus schedules in English. This will tell you the first bus to the airport and how to get there for an early flight.

Other transportation in Playa Del Carmen

You also might like to read about how to take the colectivos up and down the coast. This is another form of public transportation. These colectivos are not located in the bus station but nearby.

Here is a video we made that shows the bus stations in Playa Del Carmen and 2nd Street where you get the colectivos.

Do you have a question about taking busses or transportation in Playa Del Carmen or the Riviera Maya? Ask us below in the comment section below. We are hear to help.

135 Comments on ADO Bus and Stations Guide in Playa Del Carmen

  1. Keiko Yamamoto // August 6, 2015 at 10:08 AM // Reply

    Hola
    soy Keiko de japonesa. quiero ir a Parroquia de Cristo Resucitado con tu Autobus.
    how to get to there from Playa del carmen?
    I want to know station number and bus stop. Im very grad to see you. Gracias;)

    • Mr.Yucatan // August 7, 2015 at 6:45 PM // Reply

      Hello. You need to take the ADO or cololectivo bus to Cancun. Both go to the bus station called ADO in Cancun. From there you can take a public bus that runs on the road next to the bus station. You want any bus that goes to the Hotel Zone. You want to get off at Kilometer 3.5 and you should be at your destination. You should know where you want to go because the driver might not know where you are asking to get off. We hope this helps.

  2. pieter booth // April 12, 2016 at 12:00 PM // Reply

    Hi. I am trying to reserve seats on bus from Playa to Belize City, but the web site simply does not work. Is there a phone number I can call?

    • Are you outside of México? Their site usually does not work for people not currently in Mexico. You will have to wait until you arrive. If you are in Mexico you will need to go to the station and buy your tickets. The ADO website is not the most user friendly and is why we like to provide as much info as we can in English.

  3. Hello,is there any ADO bus station near the x-caret?? Because i want to go to the Chichen Itza, or any bus can go to Chichen Itza form x-caret?? thank you!

    • Mr.Yucatan // May 13, 2016 at 3:06 PM // Reply

      There is no ADO bus station or route that would work for you. If you are coming from Chichen Itza you will need to take a bus to Playa Del Carmen and then get transportation to Xcaret. Currently ADO has busses to Xcaret three times a day and all are in the morning so you can get there for the day and enjoy the park. Also check out our article on colectivos for transportation options from Playa Del Carmen to Xcaret. We hope you have a great time exploring the area.

  4. Susan Pruneau-Rutledge // May 14, 2016 at 3:11 PM // Reply

    Hello-we are looking to store our luggage in lockers when we head over to Cozumel for the day, are there lockers for rent at the ADO?

    Thank you for any information 🙂

    • Mr.Yucatan // May 15, 2016 at 7:39 AM // Reply

      Hello. There are lockers in both ADO bus stations in Playa Del Carmen. That is about the only place near to the Cozumel Ferry you can store luggage. In our video of the bus stations you can see the luggage storage areas. We hope you have a great trip over to Cozumel and the Riviera Maya.

  5. Can you get a bus going to USA border
    From playa del Carmen?

    • Mr.Yucatan // May 22, 2016 at 7:02 PM // Reply

      You can bus across the whole country in sections. There are busses that cross from north Mexico into the US so it is possible. Would you want to do it as an adventure or because you don’t like flying? There are many options depending on your answer.

  6. Pablo Bernmen // June 1, 2016 at 8:32 AM // Reply

    Hey very cool site!! Man .. Beautiful .. Amazing .. I will bookmark your site!­I am happy to find so many useful info here in the post, thanks for sharing. . .

  7. J. Lougher // June 8, 2016 at 6:48 PM // Reply

    Thanks or the detailed info on the bus stations in Playa. Do you know where the bus for Holbox leaves from?

    • Mr.Yucatan // June 8, 2016 at 10:20 PM // Reply

      We checked on this a couple of weeks ago at he bus station. It was leaving from the bust station at Juarez Avenue and 5th Avneue. Since it only leaves once a day it is a good idea to buy it the day before and also check which station it is leaving from. Since ADO launchd this service they have changed the time several times and the location of where it leaves from. To further confuse things, it is not on their website.

  8. Ben Jenkins // June 18, 2016 at 9:27 PM // Reply

    Hello. This is good information on the buses in Playa Del Carmen. I run a hotel here and use your site a lot to answer my guest problems or questions. I am glad you guys are on the streets finding all the stuff you recommend. It helps me a lot.

  9. Rob & Liz // July 1, 2016 at 5:00 AM // Reply

    Hello. We just got back from a trip to Playa Del Carmen. We took the bus everywhere around the area and really found your guides helpful. Keep up the good work. We will be following your website for our next trip down. We are already looking over your huge guide to tours and planning what we want to take.

  10. Cordelia Castillo // July 2, 2016 at 2:13 PM // Reply

    HI, I will be traveling from Cancun to playa del carmen.I travel with an emotional support dog.I have the proper documents for my need for the dog as well as his vaccines up to date.I keep him in his bag carrier which fits on my lap. Also, I’ll be traveling with my niece as a companion. Would I have a problem traveling on the ADO bus? Thanks for your hel.

    • Mr.Yucatan // July 2, 2016 at 4:37 PM // Reply

      Hello Cordelia
      We have contacted ADO with your question and are awaiting a response. It can be very hard to get in touch with the ADO bus company and often their website does not work. We do have one question for you, are you coming from the Cancun Airport to Playa Del Carmen? The reason we ask is the answer might be more of a yes. In Mexico emotional support dogs are not really recognized. It is more common to have seeing eye dogs. We would guess now that you have a 50/50 chance of getting on with a dog on your lap. It is not that common to see animals on busses so we will wait to see what the official answer is from ADO. As for your adult niece, she should be allowed on the bus albeit with a ticket.

  11. Does anyone know if I can take a mountain bike on the ADO bus from Cancun to Belize?

  12. Hi
    Im looking to gdt the bus from playa del carmen go mahahusl
    Can you tell me the times it leaves and shich bus ststion i need
    Thanks

    • Mr.Yucatan // July 19, 2016 at 1:47 AM // Reply

      You should go to either ADO Bus station and ask if they have a direct bus to Mahahual now. You might need to take a bus to the town of Limon and get a colectivo from there. It is about another hour on this colectivo. It is not the most convinent but Mahahual is out of the way. You will be rewarded with a nice beach and diving if you go.

  13. I. Belencourt // July 24, 2016 at 8:43 PM // Reply

    Thanks for all the great info on busses. We did a trip around the Yucatan including Playa Del Carmen. We loved seeing the countryside and back roads. The buses were very comfortable and affordable. One tip we had was to make sure you buy your tickets the day before. Sometimes they get full.

  14. Maureen Westwater // July 28, 2016 at 3:07 PM // Reply

    we are two senior citizens form the US and plan to bus it to Belize on the night express. Anyone know the cost? what about comfort? Any comments are appreciated Jim & Maureen W.

    • Mr.Yucatan // July 28, 2016 at 5:17 PM // Reply

      Hello Jim and Maureen

      The ADO bus from Playa Del Carmen to Belize leaves at 11:40pm at night and takes 6 hours and 45 minutes to arrive. It is 600 pesos one way. The busses are the ADO regular bus and they are comfortable. If you did not want a late night trip you could take one of the frequent busses from Playa Del Carmen to Bacalar and nice stay by the lake and then go from there to Belize, but we know this is slower and but it is an option if you don’t want to be waken up in the night as your cross the boarder. We hope you have a great trip.

  15. Hello I live in Mexico and did not know about where the busses were and I found your website in English. THank you for all you do for the tourism of my country. I know it can be hard for people to travel to a place they don’t speak the language and figure out how to get places. I am sure many people like your guide.

  16. Greetings from Ohio! We are looking to go to Chichen Itza by bus but are thinking of renting a car. What do you think is better for a family of four?

    • Hello Ted

      Taking the bus compared to renting a car for visiting Chichen Itza will depend on several things. You can rent a car for about 700 pesos a day but you have to account for 500 pesos of gas round trip and tolls. The tolls can add up depending on what way you go. For a family of four and your kids are younger, it can be similar in price. One thing you have to take into consideration is where are you going to eat. There are a few basic place in Chichen Itza. If you have a car you can stop along the road. Also you need to think about how comfortable driving in a foreign country.

  17. Which station do you leave from for the direct bus from Playa Del Carmen to Mahahual? It leaves at 8:10 am? Thank you

    • Hello Michele

      The ADO website just says Playa Del Carmen station which usually is the Juarez Avenue Station. Also the Juarez Avenue ADO bus station usually serves the coast. So our bet is that station but it would be good to ask in the ADO bus Station to make sure.

  18. What is the current time the ADO bus leaves from Playa Del Carmen to Holbox and what station? Thanks

    • Hello Kirt

      The bus schedule does change from time to time so I am glad you checked with us. It leaves at 9:15 in the morning once a day from Playa Del Carmen and leaves from the ADO bus station on Juarez Avenue and 5th Avenue. We hope you have a great time in Holbox.

  19. Do you have first class buses that provide a round trip to chitchen itza?

    • Hello

      Thank you for contacting us at EverythingPlayaDelCarmen.com We are not the ADO Bus website but we can answer your questions because much of the information is in Spanish only. The ADO Bus Company does not have first class busses from Playa Del Carmen to Chichen Itza. This is a regular ADO bus and makes local stops on the way. It takes 3 hours and 50 minutes. The price is about 295 pesos each way. Since the round trip is near $30USD we do recommend a tour. You will also get to stop at a town or cenote also on a tour. Tour prices range from about $40-100 USD We have some listed on our article on Chichen Itza. http://everythingplayadelcarmen.com/why-does-everyone-want-to-go-to-chichen-itza/ Your other option is to rent a car. Just note that tolls, gas, parking and car rental add up and do not make it very economical for just a couple of people

  20. Bobby Miligan // September 26, 2016 at 1:10 PM // Reply

    Thanks for this guide. I was looking for information on the busses and your site was the first to come up and was the most helpful.

  21. I see a some ADO buses at the Plaza Las Americas mall in Playa Del Carmen. Is this a new ADO Bus Stop?

    • Hello Jina

      ADO Bus does use the Mall for some new routes. However this is not anything that tourist would be taking. The other two ADO Bus Stations service all the cities that people want to go to. Only if you live near to the mall would these limited routes be helpful.

  22. I am looking at ADO’s website and want to book some tickets but it is not allowing me to. How can I book bus tickets?

    • Hello. Unfortunately Ado’s website is not that tourist friendly and credit cards not from Mexico are usually declined. You will need to book your bus tickets when here. Not to worry though, most busses do not get sold out more then a day or two in advance. Just purchase them as soon as you can when you arrive in the Riviera Maya.

  23. How far is it from the Ado bus station to Pure Mareazul Hotel?

    • There are two ADO station so the distance will be a little different. Pure Mareazul Hotel is about a 10 minute taxi ride and often cost about 90-120 pesos. Of course it is best to ask before getting in. Pure Mareazul Hotel is on the north end of Playa Del Carmen and out of the center.

  24. I just want to make sure that I can get a bus from Playa Del Carmen to Tulum from the Juarez Avenue bus station.

  25. Jennifer & Kira // October 26, 2016 at 8:30 AM // Reply

    You are my aspiration, I want to provide this helpful of information on my website. I know how hard it is especially with changing bus schedules and other information.

  26. My flight (Southwest) arrives 11PM in Cancun Airport. I plan to take the ADO bus to PDC. Do you think I would have any problems catching the 11:50PM bus? I am sure I will have some check-in baggage.

    • Here is the normal disembarkation process and time in Cancun Airport. Most flights do arrive on time at that hour. It takes about 15 minutes to get off the plane and to the luggage belt. Then about 10 minutes to get your bags. This will take you to 11:25pm. Then there is immigration. This can take 10 minutes if there is just your plane arriving or 30 minutes if there is a line. So if it is the fastest it will take you to 11:35pm. Nest you have customs. Sometimes they do not scan your bag and you just exit the airport, turning in your customs form. Best case this will take 6 minutes to walk through and out to the bus. This means that in a best case scenario you will get out of the airport at 11:41pm and get to buy your ticket.
      Of course you might arrive at terminal 2, which is usually for domestic but sometimes international flights can arrive here. The walk to the bus will take you about 5 minutes because it is at the far right hand side as you exit. This would make it 11:46pm. This will be very tight to catch the bus. Here are the options in our Cancun Airport to Playa Del Carmen guide. http://everythingplayadelcarmen.com/how-to-get-from-cancun-airport-to-playa-del-carmen/ Sometimes it is just easier to book the Private transfer and have a ride waiting for you. Maybe even if you meet someone on your flight going to Playa you can get them to pay for part of it. It usually is better then a taxi to Playa Del Carmen.
      If you do arrive early and think you can make it, be sure the taxi drivers do not tell you that the last bus already left. We have heard of them saying this when it is not true.
      We hope you have a good trip and an easy transfer from the Cancun Airport.

  27. Great website, and thanks for making your comments section the ‘bus information section’. I am staying at Mayan Palace. I plan to go to chichen Itza overnight. I am aware ADOtends to leave PDC around 8:00 a.m. And that the website schedules can change.
    Questions – which ADO station would I catch the Chichen Itza bus from? Can I buy the ticket the same morning?
    Second questions are about collectivos. Are there published or set prices for where you get on and off? For example, I may want to take the colectivo to PDC from Mayan Palace or to Puerto Morelos. I am no good at bartering or knowing if the price is right. Any tips? Thanks.

    • Hello Maria

      The ADO website says the bus leaves from the Juarez Avenue bus station. Usually when the schedule says Playa Del Carmen alternative, it is the bus station on 20th Avenue. But, it is best to arrive early and buy your ticket and make sure. The stations are fairly close so it is easy to take a taxi or walk for 13 minutes to the other one. You should be available to buy it the same day but that means getting to the station early. There is only one bus a day so if you can, by it ahead of time.

      The colectivos do have a price chart. Sometimes with destinations in between they charge a little more but the over cost is less that $3USD one way. So a minor charge is nothing. Be sure to use pesos. Drivers do not need to take dollars but we have seen some accept them, but it is at whatever rate they decide. It is more polite and correct to use pesos.

      There are no stops that are official except the end points. You just wave them down. The Mayan Palace will be easy to get one and get off at. You can also see our article on colectivos for more details. http://everythingplayadelcarmen.com/how-to-take-the-colectivos-to-tulum-or-cancun/

  28. WARNING: LUGGAGE STORAGE AT ADO BUS TERMINALS IS NOT SAFE OR SECURE
    i paid them 100 mxn to “look after” my suitcase yesterday only to have my passport and bank card stolen
    they have no cameras, and din not even offer an apology or refund.

    • Thank you Kris for your message. We will try to talk to ADO and recommend they install cameras. We are sorry to hear this happened to you. Can you let us know what ADO station this was?

  29. I need to go from Playa Del Carmen to Merida. What do I do please?

    • There are many busses that go from Playa Del Carmen to Merida. You can just go to either bus station and buy a ticket. You can also check on ADO’s website for the schedules. We hope you have a nice trip. It is a fast a smooth transfer between the cities.

  30. I like what you guys are usually up too. You cover Playa del Carmen in a unique way. Thanks for all the tips and articles.

  31. Elizabeth Taylor-Holmes // November 28, 2016 at 9:00 AM // Reply

    Hi
    I am going from Puerto Morelos to PDC. Which station will I arrive at?

    Appreciate it.

    • Hello Elizabeth

      You will arrive at the Juarez Avenue station. Make sure you are on the right side of the highway to catch your bus in Puerto Morelos.

  32. HELP ME PLEASE
    To the lost and found of the Ado bus station at Playa del Carmen. Please, can you help? On December 1st, 2016 on the 5:05 bus from Playa del Carmen to Terminal 2 at the Cancun airport. Unfortunately, I left my backpack on the bus, or in the luggage hold. My seat was 17. Please if you have this let me know and I will send you the money and direct where to send the backpack. It is filled with my artwork on postcards and precious drawings from my children. It also contains very important personal papers. My mobile phone which you may text or call is America +1 323 537 9210. PLEASE HELP ME. IT WAS THE 5:05 DEPARTING FROM THE FERRY STATION at Playa Del Carmen to the Airport.

    • Hello Nancy

      We are very sorry to hear you have lost your backpack. We will forward this to the correct department at ADO. We are only a website that has this information on busses for tourist. We would like to help but even if we could, we do not know what your back pack looks like or have any reason to give for letting ADO have a strangers bag. We hope they contact you and have your bag. You can also try to contact ADO directly to ask them.

  33. Can you tell me if the ADO bus will allow my 20 lb dog with me in the cab from Cancun airport to PDC? I won’t go with them if they want to put her under with the luggage. Thanks in advance

    • We doubt they will allow your dog with you unless he is a seeing eye dog. Your best bet is to book a private transfer from the Cancun Airport but make sure you ask them about dogs.

  34. Hi All,

    A similar incident has happend with me. I forgot a case with camera on-board ADO bus from PDC 5th avenue to cancun airport on 16th December ( around 4:45 PM ) . I have tried multiple times calling bus station but except a pre-recorded spanish message, no one really talkes.
    This camera had all our trip pictures and pictures from so many other trips . I don’t know, what to do here .

    PLEASE HELP . PLEASE ! , my phone is +1-6106182132

    • We are sorry you left your camera on the bus and that ADO does not have a good customer service to return or answer calls. If we ever get a chance to talk to ADO we will address your issues. Thank you for letting us know. If we find out anything we will send you a message.

  35. Hello! thanks so much for all the helpful information. i am staying in cozumel, but plan to ferry over to catch a bus or colectivo to see the tulum ruins. since i’ll be in cozumel and you can’t order ADO tix online, i can’t really get ADO tickets in advance of my trip. do they typically sell out? i’m thinking if we can’t get an ADO bus ticket we can just grab a colectivo, assuming those are close to the bus station?

    • You should be able to get an ADO bus since they leave about every 30 minutes from the ADO Station on 5th Avenue and Juarez. The colectivos leave from 2nd street between 15th and 20th Avenue if you choose to go that route.

  36. Thanks for the bus guide. It was super helpful because we were trying to figure out the details of our trip. The ADO site is not that helpful.

  37. Lily Tarbet // January 5, 2017 at 2:23 AM // Reply

    We had been told it would be safe to leave luggage for a weekend trip we would like to take without it at the ADO station lockers in PDC-I don’t know, sounds kinda scary to me.

    • Hello Lily

      There are lockers at the ADO Bus Stations. However if you read the comments here, some people have had their bags opened while in storage. So if you do, don’t leave anything in the bags of value. There are not really any other places to leave bags in Playa Del Carmen unless you can arrange something with where you are staying. It probably would have a better chance of being ok at a hotel.

  38. Hello,

    Do you know how to get to Grand hyatt Playa Del Carmen from the PDC bus station? I will take a ADO bus from Cancun airport. Also what type of transportation will be avialable from Grand hyatt to Xcaret?

    Thanks.

    • To get from the ADO bus station you would need to take a taxi. There is no other public transportation to the Hyatt hotel or near to there. To Xcaret you can take a taxi, buy transportation with your ticket, or make your way to second street to the colectivos and take colectivos to the highway stop and get the free shuttle into Xcaret park. Those are your best options.

  39. Hi, I would appreciate ideas on travelling from Cancun Airport to Tulum (Dreams Hotel) I believe the ADO bus travels to Playa Del carmen and I then have to change?……Please advise on time and cost of the journey

    • Hello Alan

      You would have to take the ADO bus to Playa Del Carmen and then take a taxi since the ADO bus does not make stops between Playa and Tulum. This would be expensive and it is better if you just take a private transfer from the airport. The transfer company we recommend is here in this article. They will only take you and will take you directly to your hotel. http://everythingplayadelcarmen.com/how-to-get-from-cancun-airport-to-playa-del-carmen/
      The other ADO bus option and then a taxi not only will take you longer but also cost more or about the same.

  40. Gary Summerton // January 12, 2017 at 11:57 AM // Reply

    Hi
    Awesome site. we wish to travel from Playa to Orange walk town during the day. Is there an early morning bus to Chetumal where I can get a bus to OWT. I know I have to switch stations in Chetumal and hope we can make an afternoon bus into Belize.
    Cheers Gary
    Also can you recommend a hotel near the Terminal Ado

    • Hello Gary

      The ADO only has service from Playa Del Carmen to Belize city where you can get a bus to Orange Walk. There are two busses a day that take 7 hours. The best option would be leaving Playa at 11:40pm and arriving in Belize city in the morning. There are other smaller bus connections but the main way does not give you many option.

  41. gary summerton // January 14, 2017 at 7:48 AM // Reply

    I thought I seen on the ADO site that there is a bus at 720 830 and 930am that goes to Chetumal. I was hoping to then catch a bus from there to Orange Walk so we could avoid the overnight bus as well as traveling all the way to Belize city only to have to come back to Orange walk. Is this possible.
    Cheers Gary

    • Are you looking to leave from Playa Del Carmen? There are much more busses to Chetumal that you can take. It takes about 4:30 minutes to get there. There is a bus at 6:20, 7:20 , 8:30 and 9:20 from there you can work you way across the boarder. ADO has no service to Belize except the direct to Belize City. We have no information on the boarder crossing busses and transport to Orange Groce since that is a little out of our jurisdiction.

  42. gary summerton // January 14, 2017 at 11:14 PM // Reply

    Yup the early bus to Chetumal will work well as then I can get another one into Orange walk, just need to change bus stations.
    Thank you
    Gary

  43. Hi! I’m arriving in Cancun this Friday around 11:00am and needing to get a bus to Limones. From what I understand, I will need to take the ADO bus from Cancun airport to Playa del Carmen, then Playa to Limones. Which there I’ll have friends pick me up and drive to Mahahual. Does that sound accurate?

    • Hello Brooke. This is a good plan. The town of Limones is just before the turn to Mahahual. Just make sure the ADO schedule from Playa Del Carmen to Limones to line up the transfers and meeting your friends.

  44. I am traveling from Cancun Airport to Tulum next month. The ADO web site (I do not speak Spanish fluently) will allow me to book a ticket from the Aiport to Tulum for $228. I cannot tell if this is a direct bus, or if it involves transferring in PDC. Can you advise? It departs at 10:35am and takes about 2.5 hours. If there is a transfer, how will I know what time it is?
    I appreciate your help!

    • Most likely you are using a foreign credit card to try to book and the ADO website usually does not accept them for whatever reason. The ADO bus to Playa Del Carmen takes 1 hour and it takes one hour to get from Playa Del Carmen to Tulum. So the bus will arrive in Playa and you will most likely have a 25 minute layover. The bus will depart from the same station so you only need to wait there. We wish you a great trip here.

      • Thank you – but no, I had not even got to the stage of booking or having to enter a credit card, just searching for trips. It doesn’t indicate anywhere that there is a transfer. It just says departing Cancun Airport, arriving in Tulum 2.5 hours later, so it looks like a direct trip.
        Another question for you – since I can’t book online with a Canadian credit card, is there another way to purchase in advance? Or do I just have to try my luck at the airport bus stop?

        • Most everyone books when here. If you are coming from the airport, you never know what time you will actually get out of the terminal and they tickets are timed, so it is best to buy when you arrive anyways. The bus does not take 2.5 hours to make the trip from the Airport to Tulum so it must stop in Playa, not really requiring a transfer but might require you to wait on the bus or move to a bus next to it. So it is not really that big of deal. If the bus drove straight from the airport to Tulum it would be about 2 hours 10 minutes.

  45. We plan to purchase 2 bicycles in Playa and transport them to Puerto Aventuras. We have heard you can do this on the Mayob buses which let you off on the highway by PA. Can you tell us which bus terminal in Playa to catch the Mayob bus to PA? Gracias.

    • Hello Janet

      You can catch the Mayab busses in the 5th Avenue Terminal. We hope you are able to get your bikes to Puerto Aventuras this way.

  46. pamela hallfrisch // January 23, 2017 at 3:52 PM // Reply

    This site is very helpful. I was hoping you could help me with a question. I am traveling from Merida to the CanCun airport. The ADO site lists the Fiesta Americana in Merida as a pickup location. Do you know the address and can I purchase my ticket there as well? Thank you.

    • Hello Pamela

      The ADO bus station in Merida that is located at the Fiesta Americana is located behind the Fiesta Americana Hotel. This is a small station and you can buy your ticket there. The ADO station is on Avenida Colon and Calle 60.

  47. I have heard that ADO bus station in PDC sells admission tickets to Xcaret and then provides free transportation from PDC to Xcaret after buying tickets there. Is that correct? If so, what other attractions does ADO sell tickets for and then provide transportation there?

    • We have only seen and ADO ad for going to Rio Secreto but we cannot confirm that transportation is free with ticket purchase. We will say that if you purchase Xcaret tickets 21 days in advance you get the largest discount.

  48. Fabulous website! I was able to purchase tickets online through aq site called Clickbus – and even purchased one for my 66 year old husband at a senior discount (half price). Having them printed out and ready to go, with seat assignments is awesome.

  49. Can you take the ADO from Playa del Carmen to Xel-Ha? If yes, how much would it cost?

    We have already bought our trickets to Xel-Ha.

    • Yes, there are four busses a day that go there all before 11am. The prices range but are basically 50-60 pesos each way and it takes one hour 5 minutes.

  50. Hello! I am planning a trip to Bacalar on March 2 and would like to travel during the day. I will be leaving from Playa Del Carmen. Can you please help me with some bus info? Also, I will return on March 6 and would like to travel during the day. Price? Thanks so much…

  51. We will be arriving from Cozumel off the ferry. Which ADO bus station should we use to go to Copa? We want the fastest way because we are on a strict time limit?

  52. Hola
    Attention Public Relations
    Owning a Condo across from Ado on 20th I have two complaints. First the bar at the turn around at exit is loud, iritating and never stops, wakes the neighbourhood up constantly. Please tell me why it is even has to be , what purpose does it serve?????Also the loud speaker for announcing trips is also so loud you can hear it a kilometer away Please lower the volume we as people are not deaf.
    Thank you for your time

    • Hello D. Kirkland

      Thank you for your comments to our website. We are however not ADO. To express your comments, it would be best if you send them to ADO directly. Thank you.

  53. I am diving in Cozumel in early March. I am planning on taking a ferry to Playa del Carmen from Cozumel and taking a bus to Merida from the ADO station on 5th and spending 4 days there. I do not want to travel with all my dive gear. Will the ADO luggage storage hold my dive gear bag for 4 days ? What is the daily rate ?

    • Hello Gautam

      Both ADO bus stations have storage. The last time we checked it was either per hour or per day. The day rate is 100 pesos. Just note not to leave anything like cell phones, passports or other valuables there. We have gotten reports of theft.

  54. Hello, I would like to take the bus from Playa to the ferry at Islma Mujeres. Is there a station close by I could get off at? Thank-you

    • Mr.Yucatan // March 5, 2017 at 9:23 AM // Reply

      Hello Shawna

      You would need to take a bus to Cancun and then get off at the ADO station there (this is the main bus station in Cancun. From there you can take the small vans or a taxi to the ferry for Isla Mujeres. It is about 8 8 minute ride.

  55. Hello.
    Me and a friend are coming staying at riviera maya this summer, and instead of going on tours, we thought we’d look at local things. We will get the bus to playa del, but just asking if there are any destinations you’d recommend that we can get to by bus from playa del. we are 22, into photography, food, drink, shopping. Thank you

  56. Hello,

    How much would it cost for the taxi to go from the ADO station to the Grand Hyatt PDC?

    Thanks,

    • Mr.Yucatan // March 29, 2017 at 5:20 PM // Reply

      Hello Richard

      From the bus station to any place in downtown is 30 pesos. Into the Grand Hyatt is more. However taxi drivers often charge more then the chart price. We would expect 60/90 pesos if you ask them before getting in.

  57. Hello ,

    is it possible to buy water taxi tickets directly from the ADO bus station in Playa del Carmen ? We would like to plan one part of our trip that will include PdC – Tulum – Chetumal – San Pedro – Caye Caulker. I have heard that it is possible to buy both ADO and boat tickets in Tulum , but those blogs were few years old , so any updated information would help us a lot 🙂 Reason I ask this is because we would prefer to buy these boat tickets directly in Mexico rather than from the water taxi website , because they have two now and both are really chaotic , one has the booking section broken , the another has only a contact form that they havent responded to. Thanks and keep up the great work , your website already helped us a lot with so many valuable informations 🙂

    • Hello Peter

      We do not think that you can buy the tickets in ADO for the Belize water boats. You could be able to buy them with a travel agency. There are several in Playa on Constituyentes Avenue. One is on the north side between 10th Avenue and 15th Avenue. You might start there.

  58. We are arriving in playa del Carmen April 4 and then need to find transportation to Catalonia Privelege Maroma what is available and approx cost. Then in a week we need to go back to Cancun airport. What transportation is available direct to airport.

  59. Kathy Chavis // April 6, 2017 at 3:03 PM // Reply

    Hope you can help. We want to take the First Class ADO Bus from Chetumal to Playa Del Carmen. We rode it a couple weeks ago. We are moving our “stuff” in 6 duffle bags and 2 carry ons. Is there a limit to how many checked bags under the bus one can have? We found a transfer service in Corazol, Belize for a hefty price. Would rather do the bus. Thanks.

    Kathy
    San Pedro Town, Ambergris Caye, Belize

    • Mr.Yucatan // April 6, 2017 at 3:38 PM // Reply

      Hello Kathy

      Technically we think there is a maximum but you can pay for extra baggage. It should be a lot cheaper to do on the bus and we would recommend it. We wish ADO had better online service and a chat, but they do not.

  60. Hi, I just looked at the ado link you provided and the price from Cancun to PDC is listed as “$178
    “. This gives me the impression it’s dollars, and if so, you are claiming it’s $9. Could you please help clarify? Many thanks

    • Mr.Yucatan // April 7, 2017 at 2:38 PM // Reply

      Hello Ika

      The Mexican peso sign is $ and so is the USD dollar. So usually we put $9 USD if it is dollars. We try to keep is separate but it can get confusing. We hope you can see now that the bus is cheap and easy.

  61. Stacey Neufeld // April 26, 2017 at 8:23 PM // Reply

    We are planning to bring our two little dogs with us on our next trip to Playa Del Carmen. We like to take the ADO from th airport and are wondering if they allow our little dogs on the bus?

    • Mr.Yucatan // April 26, 2017 at 9:59 PM // Reply

      We don’t think there is any written policy but can be up to the discretion of the driver. Most people take transfers. There is one private transfer that will take pets for free as long as they are in carriers. http://everythingplayadelcarmen.com/pet-transportation-cancun-airport/ This is $60 one way and will take you to your hotel. If you are two people on the bus it will be about $20 plus a taxi to where you are going. Most taxis in Playa do not allow dogs. So that might be a problem even if you get on the bus. This transfer is just a sure deal in our opinion.

  62. Hello, I will be doing an internship with GVI for 8 weeks and hope to swim with the whale sharks in Isla Holbox. Is there a bus that runs from Playa Del Carmen to Holbox? If so can you tell me the times of departure, how long the trip takes and price of ticket? Does the price include ferry from the land to the island? Are reservations required?
    Thank you.

  63. andrew Sutton // May 15, 2017 at 10:56 AM // Reply

    Hi,
    Are there quite a few buses leaving Playa Del Carmen going to Tulum and back daily. Do you stop at the Ruins or in the Town. Thanks

    • Mr.Yucatan // May 15, 2017 at 11:52 AM // Reply

      Hello

      There is about one bus an hour going to Tulum. Some stop at Tulum ruins and some only go to the center of town to the bus station. It is good to check the schedule for the Tulum ruins stop. You can also take the colectivos between Playa and Tulum which leave from 2nd St. These are small shared vans that are a little faster but not as much space. These vans leave every 10 minutes or so and all of them will stop at Tulum ruins if you ask.

  64. Monika gyorkos // June 18, 2017 at 12:29 AM // Reply

    Hi,
    First of all I love your website, thanks for all the information!we are 4adult ladies and a 2year old girl.. could you tell me please what is the best option for us to arrive to playa del carmen, suites corazon from cancun airport? suites corazon is 10mins walk from the ADO juarez stop, so we are happy with that…but I wonder how much would cost to go by a private bus…
    Also
    We have tickets to xelha. Collectivos with a child is okay?
    Is there any collectivo stops around our hotel?
    Or better from the ADO bus stop?? How much is it aprox and how much a private bus would cost us again? 4of us sharing…but we want to save as much as we can on transport.
    We have a ticket to xcaret too..
    And would like to go to tulum too.
    Thanks for your time!

    • Mr.Yucatan // June 18, 2017 at 12:58 AM // Reply

      Hello Monika

      The best way to get to your hotel from the Cancun Airport is going to be a private transfer. Here is a link to the best company. The cost is $70 one way or 120 round trip. This will be very easy for the six of you and very affordable. It would be door to door.
      You can walk to the colectivos on 2nd street and take them to Tulum, Xel Ha and Xcaret. Xcaret is the closest to get off at and from the highway there is a short walk and a free shuttle to the entrance. For Xel Ha and Tulum you could take the ADO bus. With everyone going there may not be space in many vans for you and you might have to split up or wait a whiel for one.

  65. Hello and thanks for the information. My family will be leaving a bus station in playa del carmen for trip to Chetumal(flying into Cozumel) Would a bus be the best option versus a collectivo or something else? Which station should we go to in Playa del carmen to buy our tickets? Also, our destination is actually about 45 minutes north of Chetumal. Any advice on how to get to that area? Thanks again!

    • Mr.Yucatan // June 21, 2017 at 7:37 PM // Reply

      Hello

      If you are flying into Cozumel and then taking the ferry to Playa and then getting a bus ticket it would be best to go to the one on Juarez and 5th Avenue. When buying your ticket confirm if it leaves from that station or the other one. It sounds like you might be going to Bacalar? That is about 45 minutes north of Chetumal. Even if not it might be better to go there and then get a colectivo to where you need to go. It would save transport all the way to Chetumal and then turning around and going back another 45 minutes. If you are going to Bacalar, see our guide here: http://everythingplayadelcarmen.com/amazing-bacalar-the-lake-of-seven-colors/ Just so you know, there is not a lot of public transportation in that area so expect it to take some time transferring and getting to where you need to go especially if it is more remote. ADO busses only stop at designated stops.

  66. Sarah weaver // July 8, 2017 at 8:48 AM // Reply

    To provide a bit of detail regarding taking the ADO to Belize city from Playa del Carmen.
    Exciting the ferry with lots of luggage is no problem since young men with tricycle taxis are right there where you reclaim your bags. I was charged 50 pesos for a ride for me and my 4 bags to the terminal on 5 and Juarez.

    Unfortunately, this is NOT the correct terminal for the Belize bus. I purchased the ticket at the main terminal, then caught a taxi to the alternative terminal on 20. I was charged 90 pesos for the trip.

    The ado left on time (1140) crossed the border at about 5am and arrived in Belize city at 7 local time. ( q too and rest of Mexico and Belize are on different time zones)

    Thanks for this great site.

  67. Cindy Mason // July 9, 2017 at 6:56 AM // Reply

    We are going from Playa Del Carmen to Isla Mujeres. Does the 5th Ave. bus go directly to the ADO terminal in Cancun? If not, which ADO bus do we need to take? Thank you.

    • Mr.Yucatan // July 9, 2017 at 9:49 AM // Reply

      Hello Cindy

      Yes the buses leave from the Terminal Juarez to Cancun. From there you can take a taxi of a mini bus to Puerto Juarez which is the ferry terminal location to Isla Mujeres. Have fun!

  68. Hi Mr Yucatan! Your site is very very helpful! Congratulations!

    I have some doubts that I couldn't see an answer anywhere.

    I intend to take colectivo or ADO bus in PDC to go to Tulum ruins, Xcaret and La Isla Shopping Mall (in Cancun).

    Where I take the bus/colectivo back to PDC from these places? 
    1) Xcaret: in front of the park entrance?
    2) Tulum Ruins: where?  I need to go to the downtown?
    3.a) La Isla Shopping Mall: in front of the Mall? What bus?  R1?
    3.b) The colectivos to Cancun (Playa Express etc) go to Hotel Zone in Cancun? Passes in front of La Isla Mall?

    • Mr.Yucatan // July 13, 2017 at 10:58 AM // Reply

      Xcaret can be reached by the colectivos along the highway and a connecting Xcaret free shuttle will take you to the park. There is limited ADO busses that leave from Playa to Xcaret
      All colectivos that go to Cancun will only go to downtown. You will need a taxi or the public bus from the ADO bus station to the hotel zone and get off there. It will take about 25 minutes on the bus depending on traffic.

  69. Hi, I got a bus from tulum to playa last night. It was supposed to leave at 8:20. It said mayab on the ticket but I remember it not being ADO or this. Anyway, I think I left a small silver make up bag on it. I can’t find any lost property numbers, any help to would be great!

    • Hello Sarah

      According to their website you need to go to the terminal you arrived at and report it. We have not heard of much being found though on busses. Best of luck.

  70. I was reading through some of your content on this site and this website is really instructive! Keep on putting up more articles on Playa and the Riviera Maya. Coming in May.

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