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ADO Bus and Stations Guide in Playa Del Carmen

Getting into and out of Playa Del Carmen

20th Avenue Bus Station in Playa Del Carmen 20th Avenue Bus Station

Coming to Playa Del Carmen often entails a bus ride from the airport to Playa Del Carmen (see our article on how to get from the Cancun airport to Playa by bus). The main bus company is ADO and provides service to many tourist destinations in the Yucatan Peninsula and beyond.  Here is a guide to using the bus and information about the stations in Playa Del Carmen. (See video at end of this article for more information)

Playa Del Carmen Bus Stations

Playa Del Carmen has two bus stations. One station on 5th Avenue with Juarez Avenue and the other one is on 20th Avenue with 12th Street. Buses coming from Cancun, Cancun Airport and places along the coast, such as Tulum, arrive at the 5th Avenue Station, at the corner of Juárez Avenue. The other Station on 20th Avenue services buses coming from destinations in the interior of the peninsula or out of state in general. Both stations have service GOING TO the Cancun Airport. ADO bus line is what most everyone uses.

There is a type of second class bus service called Mayab. These bus tickets are cheaper but these busses stop often and is generally used for people commuting rather then going as a tourist to a destination. You will probably only use them if you are going to a smaller destination where ADO does not service.

Mayab Bus

Mayab Bus

To look at ADO bus schedules you can look at their website in Spanish only: http://www.ado.com.mx/ado Bus travel with ADO is comfortable and air conditioned. ADO does offer several different levels of service, some with a little more comfort. Longer route busses will have a bathroom on board. Buying tickets is pretty straight forward. They may ask for your name or a name to be printed on multiple tickets. They may also show you the screen so you can select your seats. Luggage gets tagged and put under the bus. For unusually large items there is  supposed to be a small charge. There is not a major problem with theft on the buses regarding luggage. For some routes they do not tag luggage.

Tip: ADO stations in Playa will take USD as payment usually at a good exchange rate.

Tip: If you are a resident, check for discounts on your ticket. For example Playa Del Carmen to Cancun for residents of Qroo will be discounted. Just show ID

5th Avenue ADO Bus Station in Playa Del Carmen

The first bus station is located on 5th Avenue and Juarez Avenue, near the Cozumel Ferry Pier. All busses from the airport ARRIVE at the 5th Avenue bus station. They do not make a second stop at the other bus station, so you will be disembarking there. If you are going to the airport, your ticket will allow you to get on at this station or the other bus station since the bus starts at the 5th Avenue station and makes a second stop at the other terminal before going to the airport. Just make sure you know the correct time for the station where you bought your ticket or where you are getting on.

The 5th Avenue terminal  offers much of the same services as the other terminal. This station offers luggage storage, currency exchange, pay toilets, ATM’s (although we recommend using a bank’s ATM machine because they are more secure and less likely to be tampered with) see our article on exchanging money which has a map of banks near the bus stations. There are two ticket counters, one regular and one that sells just tickets to Cancun.

Ado Bus Station Playa Del Carmen

ADO Bus Station on 5thAve

20th Street ADO Bus Station in Playa Del Carmen

The 20th Avenue Station is between 12th St. and 12 Bis St. This station has some of the basic tourist services as the other station. If you are going to the airport, the buses will stop here second before continuing on to the airport. It is open seating and you will have less seat selection if you get on here but it may be more convenient to where you are staying.

20th Avenue Bus Station in Playa Del Carmen

20th Avenue Bus Station

If you accidently go to the 5th Avenue bus station and realize your bus leave from the other one, you can hop in a taxi and be at the other station in just 3 min. Although you should note that taxis outside of the bus station notoriously overcharge for taxi rides.

Bus ticket prices

Bus transportation around the area is relatively affordable. If you are going longer distances and there you are traveling by yourself or up to three people, it is often cheaper to take the bus. Some roads have tolls and gas cost can add up quickly.

Prices do seem to change yearly on ADO busses do to inflation. So we will give you some rough samples. From Playa Del Carmen to Cancun to Tulum the bus cost about $4USD each way. To Valladolid, which is in the center of the Yucatan Peninsula it is about $14 USD one way.

Bus schedule for Cancun Airport and Playa Del Carmen

For both direction see our article here on ADO bus schedules in English. This will tell you the first bus to the airport and how to get there for an early flight.

Children tickets prices

There is a discounted price for children on ADO buses. Children under 5 years od can travel for free with an adult (usually required t sit on the lap of an adult if bus is full). Children 5-12 years old get 50% off.

You also might like to read about how to take the colectivos up and down the coast. This is another form of public transportation. These colectivos are not located in the bus station but nearby.

Here is a video we made that shows the bus stations in Playa Del Carmen and 2nd Street where you get the colectivos.

Do you have a question about taking busses or transportation in Playa Del Carmen or the Rivera Maya? Ask us below in the comment section below. We are hear to help.

58 Comments on ADO Bus and Stations Guide in Playa Del Carmen

  1. Keiko Yamamoto // August 6, 2015 at 10:08 AM // Reply

    Hola
    soy Keiko de japonesa. quiero ir a Parroquia de Cristo Resucitado con tu Autobus.
    how to get to there from Playa del carmen?
    I want to know station number and bus stop. Im very grad to see you. Gracias;)

    • Mr.Yucatan // August 7, 2015 at 6:45 PM // Reply

      Hello. You need to take the ADO or cololectivo bus to Cancun. Both go to the bus station called ADO in Cancun. From there you can take a public bus that runs on the road next to the bus station. You want any bus that goes to the Hotel Zone. You want to get off at Kilometer 3.5 and you should be at your destination. You should know where you want to go because the driver might not know where you are asking to get off. We hope this helps.

  2. pieter booth // April 12, 2016 at 12:00 PM // Reply

    Hi. I am trying to reserve seats on bus from Playa to Belize City, but the web site simply does not work. Is there a phone number I can call?

    • Are you outside of México? Their site usually does not work for people not currently in Mexico. You will have to wait until you arrive. If you are in Mexico you will need to go to the station and buy your tickets. The ADO website is not the most user friendly and is why we like to provide as much info as we can in English.

  3. Hello,is there any ADO bus station near the x-caret?? Because i want to go to the Chichen Itza, or any bus can go to Chichen Itza form x-caret?? thank you!

    • Mr.Yucatan // May 13, 2016 at 3:06 PM // Reply

      There is no ADO bus station or route that would work for you. If you are coming from Chichen Itza you will need to take a bus to Playa Del Carmen and then get transportation to Xcaret. Currently ADO has busses to Xcaret three times a day and all are in the morning so you can get there for the day and enjoy the park. Also check out our article on colectivos for transportation options from Playa Del Carmen to Xcaret. We hope you have a great time exploring the area.

  4. Susan Pruneau-Rutledge // May 14, 2016 at 3:11 PM // Reply

    Hello-we are looking to store our luggage in lockers when we head over to Cozumel for the day, are there lockers for rent at the ADO?

    Thank you for any information 🙂

    • Mr.Yucatan // May 15, 2016 at 7:39 AM // Reply

      Hello. There are lockers in both ADO bus stations in Playa Del Carmen. That is about the only place near to the Cozumel Ferry you can store luggage. In our video of the bus stations you can see the luggage storage areas. We hope you have a great trip over to Cozumel and the Riviera Maya.

  5. Can you get a bus going to USA border
    From playa del Carmen?

    • Mr.Yucatan // May 22, 2016 at 7:02 PM // Reply

      You can bus across the whole country in sections. There are busses that cross from north Mexico into the US so it is possible. Would you want to do it as an adventure or because you don’t like flying? There are many options depending on your answer.

  6. Pablo Bernmen // June 1, 2016 at 8:32 AM // Reply

    Hey very cool site!! Man .. Beautiful .. Amazing .. I will bookmark your site!­I am happy to find so many useful info here in the post, thanks for sharing. . .

  7. J. Lougher // June 8, 2016 at 6:48 PM // Reply

    Thanks or the detailed info on the bus stations in Playa. Do you know where the bus for Holbox leaves from?

    • Mr.Yucatan // June 8, 2016 at 10:20 PM // Reply

      We checked on this a couple of weeks ago at he bus station. It was leaving from the bust station at Juarez Avenue and 5th Avneue. Since it only leaves once a day it is a good idea to buy it the day before and also check which station it is leaving from. Since ADO launchd this service they have changed the time several times and the location of where it leaves from. To further confuse things, it is not on their website.

  8. Ben Jenkins // June 18, 2016 at 9:27 PM // Reply

    Hello. This is good information on the buses in Playa Del Carmen. I run a hotel here and use your site a lot to answer my guest problems or questions. I am glad you guys are on the streets finding all the stuff you recommend. It helps me a lot.

  9. Rob & Liz // July 1, 2016 at 5:00 AM // Reply

    Hello. We just got back from a trip to Playa Del Carmen. We took the bus everywhere around the area and really found your guides helpful. Keep up the good work. We will be following your website for our next trip down. We are already looking over your huge guide to tours and planning what we want to take.

  10. Cordelia Castillo // July 2, 2016 at 2:13 PM // Reply

    HI, I will be traveling from Cancun to playa del carmen.I travel with an emotional support dog.I have the proper documents for my need for the dog as well as his vaccines up to date.I keep him in his bag carrier which fits on my lap. Also, I’ll be traveling with my niece as a companion. Would I have a problem traveling on the ADO bus? Thanks for your hel.

    • Mr.Yucatan // July 2, 2016 at 4:37 PM // Reply

      Hello Cordelia
      We have contacted ADO with your question and are awaiting a response. It can be very hard to get in touch with the ADO bus company and often their website does not work. We do have one question for you, are you coming from the Cancun Airport to Playa Del Carmen? The reason we ask is the answer might be more of a yes. In Mexico emotional support dogs are not really recognized. It is more common to have seeing eye dogs. We would guess now that you have a 50/50 chance of getting on with a dog on your lap. It is not that common to see animals on busses so we will wait to see what the official answer is from ADO. As for your adult niece, she should be allowed on the bus albeit with a ticket.

  11. Does anyone know if I can take a mountain bike on the ADO bus from Cancun to Belize?

  12. Hi
    Im looking to gdt the bus from playa del carmen go mahahusl
    Can you tell me the times it leaves and shich bus ststion i need
    Thanks

    • Mr.Yucatan // July 19, 2016 at 1:47 AM // Reply

      You should go to either ADO Bus station and ask if they have a direct bus to Mahahual now. You might need to take a bus to the town of Limon and get a colectivo from there. It is about another hour on this colectivo. It is not the most convinent but Mahahual is out of the way. You will be rewarded with a nice beach and diving if you go.

  13. I. Belencourt // July 24, 2016 at 8:43 PM // Reply

    Thanks for all the great info on busses. We did a trip around the Yucatan including Playa Del Carmen. We loved seeing the countryside and back roads. The buses were very comfortable and affordable. One tip we had was to make sure you buy your tickets the day before. Sometimes they get full.

  14. Maureen Westwater // July 28, 2016 at 3:07 PM // Reply

    we are two senior citizens form the US and plan to bus it to Belize on the night express. Anyone know the cost? what about comfort? Any comments are appreciated Jim & Maureen W.

    • Mr.Yucatan // July 28, 2016 at 5:17 PM // Reply

      Hello Jim and Maureen

      The ADO bus from Playa Del Carmen to Belize leaves at 11:40pm at night and takes 6 hours and 45 minutes to arrive. It is 600 pesos one way. The busses are the ADO regular bus and they are comfortable. If you did not want a late night trip you could take one of the frequent busses from Playa Del Carmen to Bacalar and nice stay by the lake and then go from there to Belize, but we know this is slower and but it is an option if you don’t want to be waken up in the night as your cross the boarder. We hope you have a great trip.

  15. Hello I live in Mexico and did not know about where the busses were and I found your website in English. THank you for all you do for the tourism of my country. I know it can be hard for people to travel to a place they don’t speak the language and figure out how to get places. I am sure many people like your guide.

  16. Greetings from Ohio! We are looking to go to Chichen Itza by bus but are thinking of renting a car. What do you think is better for a family of four?

    • Hello Ted

      Taking the bus compared to renting a car for visiting Chichen Itza will depend on several things. You can rent a car for about 700 pesos a day but you have to account for 500 pesos of gas round trip and tolls. The tolls can add up depending on what way you go. For a family of four and your kids are younger, it can be similar in price. One thing you have to take into consideration is where are you going to eat. There are a few basic place in Chichen Itza. If you have a car you can stop along the road. Also you need to think about how comfortable driving in a foreign country.

  17. Which station do you leave from for the direct bus from Playa Del Carmen to Mahahual? It leaves at 8:10 am? Thank you

    • Hello Michele

      The ADO website just says Playa Del Carmen station which usually is the Juarez Avenue Station. Also the Juarez Avenue ADO bus station usually serves the coast. So our bet is that station but it would be good to ask in the ADO bus Station to make sure.

  18. What is the current time the ADO bus leaves from Playa Del Carmen to Holbox and what station? Thanks

    • Hello Kirt

      The bus schedule does change from time to time so I am glad you checked with us. It leaves at 9:15 in the morning once a day from Playa Del Carmen and leaves from the ADO bus station on Juarez Avenue and 5th Avenue. We hope you have a great time in Holbox.

  19. Do you have first class buses that provide a round trip to chitchen itza?

    • Hello

      Thank you for contacting us at EverythingPlayaDelCarmen.com We are not the ADO Bus website but we can answer your questions because much of the information is in Spanish only. The ADO Bus Company does not have first class busses from Playa Del Carmen to Chichen Itza. This is a regular ADO bus and makes local stops on the way. It takes 3 hours and 50 minutes. The price is about 295 pesos each way. Since the round trip is near $30USD we do recommend a tour. You will also get to stop at a town or cenote also on a tour. Tour prices range from about $40-100 USD We have some listed on our article on Chichen Itza. http://everythingplayadelcarmen.com/why-does-everyone-want-to-go-to-chichen-itza/ Your other option is to rent a car. Just note that tolls, gas, parking and car rental add up and do not make it very economical for just a couple of people

  20. Bobby Miligan // September 26, 2016 at 1:10 PM // Reply

    Thanks for this guide. I was looking for information on the busses and your site was the first to come up and was the most helpful.

  21. I see a some ADO buses at the Plaza Las Americas mall in Playa Del Carmen. Is this a new ADO Bus Stop?

    • Hello Jina

      ADO Bus does use the Mall for some new routes. However this is not anything that tourist would be taking. The other two ADO Bus Stations service all the cities that people want to go to. Only if you live near to the mall would these limited routes be helpful.

  22. I am looking at ADO’s website and want to book some tickets but it is not allowing me to. How can I book bus tickets?

    • Hello. Unfortunately Ado’s website is not that tourist friendly and credit cards not from Mexico are usually declined. You will need to book your bus tickets when here. Not to worry though, most busses do not get sold out more then a day or two in advance. Just purchase them as soon as you can when you arrive in the Riviera Maya.

  23. How far is it from the Ado bus station to Pure Mareazul Hotel?

    • There are two ADO station so the distance will be a little different. Pure Mareazul Hotel is about a 10 minute taxi ride and often cost about 90-120 pesos. Of course it is best to ask before getting in. Pure Mareazul Hotel is on the north end of Playa Del Carmen and out of the center.

  24. I just want to make sure that I can get a bus from Playa Del Carmen to Tulum from the Juarez Avenue bus station.

  25. Jennifer & Kira // October 26, 2016 at 8:30 AM // Reply

    You are my aspiration, I want to provide this helpful of information on my website. I know how hard it is especially with changing bus schedules and other information.

  26. My flight (Southwest) arrives 11PM in Cancun Airport. I plan to take the ADO bus to PDC. Do you think I would have any problems catching the 11:50PM bus? I am sure I will have some check-in baggage.

    • Here is the normal disembarkation process and time in Cancun Airport. Most flights do arrive on time at that hour. It takes about 15 minutes to get off the plane and to the luggage belt. Then about 10 minutes to get your bags. This will take you to 11:25pm. Then there is immigration. This can take 10 minutes if there is just your plane arriving or 30 minutes if there is a line. So if it is the fastest it will take you to 11:35pm. Nest you have customs. Sometimes they do not scan your bag and you just exit the airport, turning in your customs form. Best case this will take 6 minutes to walk through and out to the bus. This means that in a best case scenario you will get out of the airport at 11:41pm and get to buy your ticket.
      Of course you might arrive at terminal 2, which is usually for domestic but sometimes international flights can arrive here. The walk to the bus will take you about 5 minutes because it is at the far right hand side as you exit. This would make it 11:46pm. This will be very tight to catch the bus. Here are the options in our Cancun Airport to Playa Del Carmen guide. http://everythingplayadelcarmen.com/how-to-get-from-cancun-airport-to-playa-del-carmen/ Sometimes it is just easier to book the Private transfer and have a ride waiting for you. Maybe even if you meet someone on your flight going to Playa you can get them to pay for part of it. It usually is better then a taxi to Playa Del Carmen.
      If you do arrive early and think you can make it, be sure the taxi drivers do not tell you that the last bus already left. We have heard of them saying this when it is not true.
      We hope you have a good trip and an easy transfer from the Cancun Airport.

  27. Great website, and thanks for making your comments section the ‘bus information section’. I am staying at Mayan Palace. I plan to go to chichen Itza overnight. I am aware ADOtends to leave PDC around 8:00 a.m. And that the website schedules can change.
    Questions – which ADO station would I catch the Chichen Itza bus from? Can I buy the ticket the same morning?
    Second questions are about collectivos. Are there published or set prices for where you get on and off? For example, I may want to take the colectivo to PDC from Mayan Palace or to Puerto Morelos. I am no good at bartering or knowing if the price is right. Any tips? Thanks.

    • Hello Maria

      The ADO website says the bus leaves from the Juarez Avenue bus station. Usually when the schedule says Playa Del Carmen alternative, it is the bus station on 20th Avenue. But, it is best to arrive early and buy your ticket and make sure. The stations are fairly close so it is easy to take a taxi or walk for 13 minutes to the other one. You should be available to buy it the same day but that means getting to the station early. There is only one bus a day so if you can, by it ahead of time.

      The colectivos do have a price chart. Sometimes with destinations in between they charge a little more but the over cost is less that $3USD one way. So a minor charge is nothing. Be sure to use pesos. Drivers do not need to take dollars but we have seen some accept them, but it is at whatever rate they decide. It is more polite and correct to use pesos.

      There are no stops that are official except the end points. You just wave them down. The Mayan Palace will be easy to get one and get off at. You can also see our article on colectivos for more details. http://everythingplayadelcarmen.com/how-to-take-the-colectivos-to-tulum-or-cancun/

  28. WARNING: LUGGAGE STORAGE AT ADO BUS TERMINALS IS NOT SAFE OR SECURE
    i paid them 100 mxn to “look after” my suitcase yesterday only to have my passport and bank card stolen
    they have no cameras, and din not even offer an apology or refund.

    • Thank you Kris for your message. We will try to talk to ADO and recommend they install cameras. We are sorry to hear this happened to you. Can you let us know what ADO station this was?

  29. I need to go from Playa Del Carmen to Merida. What do I do please?

    • There are many busses that go from Playa Del Carmen to Merida. You can just go to either bus station and buy a ticket. You can also check on ADO’s website for the schedules. We hope you have a nice trip. It is a fast a smooth transfer between the cities.

  30. I like what you guys are usually up too. You cover Playa del Carmen in a unique way. Thanks for all the tips and articles.

  31. Elizabeth Taylor-Holmes // November 28, 2016 at 9:00 AM // Reply

    Hi
    I am going from Puerto Morelos to PDC. Which station will I arrive at?

    Appreciate it.

    • Hello Elizabeth

      You will arrive at the Juarez Avenue station. Make sure you are on the right side of the highway to catch your bus in Puerto Morelos.

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