Visiting Xel Ha in the Riviera Maya information and guide

Xel Ha Riviera Maya

Visiting Xel Ha in the Riviera Maya

Xel Ha park is a large inlet that connects the ground water flowing out to the ocean. At  Xel Ha Riviera Maya you have the opportunity to spend the day snorkeling, floating, swimming, and having fun in this large open park. You will get to see tropical fish, have meals, and explore this beautiful area.

Xel Ha is part of the Xcaret family of parks. Each of the parks is different and offers a great experience to guest here in the Riviera Maya. If you are familiar with our website, we have written about their parks and what each one is like and what makes them different. We feel that each one of the parks is worth going to and each park is done very well. This is why these parks are so popular.

In this article we will  tell you everything about visiting Xel Ha and what you should expect for your day there. We will also have lots of insider tips on things like getting the best price for tickets, options for getting to the park and what to see there. Lets start with a short video that will show you around the park and what  Xel Ha is like.

Our video introduction to Xel Ha Riviera Maya

We made this video for you so you could see the beautiful inlet that is home to tropical fish and how the park compliments this area.

What is included in the Xel Ha admission?

When you buy an entry ticket to Xel Ha, here is what is included:

  • Full day at the park.
  • Snorkels, fins, mask, life jackets and tubes for swimming and snorkeling.
  • Breakfast buffet and lunch buffet as well as snack bar throughout the day.
  • Alcoholic drinks.
  • Access to the zip lines (3) in the water and cliff jumps.
  • The observation tower and waterslides (if age appropriate).
  • Walking trail to see cenotes.
  • Bicycles.
  • Children’s park.

There really is so much to do in one day at Xel Ha park that you don’t need to add any optional activities. The only time we recommend it is if there is something you really want to do or if you have been to Xel Ha before and want to make your experience a little different.

There are some pretty unique things that you can do while at Xel Ha Riviera Maya. In our next section we will talk about some of the optional activities you can do here.

Xel Ha Riviera Maya
Near the beginning of the river at Xel Ha Riviera Maya.

What optional activities are there to do at Xel Ha

Xel Ha really wants to give people a special day of experiences for their vacation. The park itself is a great fun day but in addition to that, there  some optional add-ons you can do. Prices generally run from about $30-140 USD per person for these optional activities. (Tip: booking in advance will get you the discount as well as admission).

Here is a brief list and description of optional activities:

  • Sea Trek. This is a walk on the bottom of the sea to visit marine animals. You will wear a special air helmet connected with a tube.
  • Stingray encounter. This is an up close and interactive experience for marine life lovers. This is done in open water in the inlet.
  • Snuba Caleta. This is like scuba diving but easier. You will have an oxygen tube to your mouth. The tank is on the surface on a raft so you have freedom of movement. A weighted belt will help you say under the water to explore. This activity comes with a certified guide. This swimming takes place in the main inlet.
  • Snuba Cenote. This is just like the above Snuba Caleta but will take you to some of the more remote parts of Xel Ha.
  • Adenalina Xel Ha. This is a super powerful boat that does 360 turns in the ocean and will give you the adrenaline rush you want. To read more about Adrenalina speedboat, see our personal experience here.

    adrenalina speedboat Xel Ha
    Adrenalina Speedboat at Xel Ha park.
  • Zip-Bikes. These are specially designed bikes that hang on cables. This self guided tour will take about 30 minutes. You will go through the treetops, across a cenote and in a cave. See our article and fun video about the Zip-bikes here.
Xel Ha Riviera Maya
This is the zip-bikes at Xel Ha, one of the optional activities you can do while visiting.

How to get the best prices for tickets to Xel Ha

We will say that this park is worth the entrance cost. Not only is it a full day, you get all your food and drinks included. Of course getting the best price is important. Many people wait until they are here to decide where they want to go and what day. This is fine but you can save some good money if you just plan. Here is how.

The “Reserve Now” button or any of the links here will take you directly to Xel Ha’s website so you can book your tickets. Using this link helps support our website. You will be buying your tickets at the official price. We only get credit for referring you.

Xel Ha Riviera Maya

How to save 15% off your tickets to Xel Ha park

If you buy your tickets here 21 days in advance you save 15%. You do not have to worry about the weather because if you want to change the date, you can do so up to 24 hours before going. This is Xel Ha’s weather guarantee.

A little planning can mean that a family of four can save over $35 USD on your day at Xel Ha.

Save 10% off your tickets to Xel Ha

If you buy your tickets here 7-20 days in advance you save 10%. You do not have to worry about the weather because if you want to change the date, you can do so up to 24 hours before going. This is Xel Ha’s weather guarantee.

Children’s discounts for Xel Ha Riviera Maya

Children ages 5-11 years old get 50% off entrance. Children ages 0-4 years old are free. These discounts do not apply to optional activities.

Xel Ha Riviera Maya
Everywhere you look there is a great view at Xel Ha Riviera Maya.

What are the hours Xel Ha is open?

Xel Ha is open 365 days a year. Daily the park is open from 8:30am-6:00pm. Take this into consideration when planning your transportation. Some transportation options take longer and you will want to maximize your time here.

How do you get to Xel Ha Riviera Maya?

There are four ways get to Xel Ha park and you just have to see what best fits your needs.

  1. Buying transportation with your ticket to Xel Ha.

    This option is about $27 USD per person. This option is good for people staying at large hotels and do not wan to worry about arranging a taxi, figuring out the colectivos and busses or renting a car.

  2. Taking the ADO bus from Cancun or Playa Del Carmen.

    This is good if you are in one of these two places and can easily get to the bus station. It will limit you to the times of the bus, but can be an affordable option. See our guide to ADO bus stations in Playa Del Carmen here. For the ADO bus station in Cancun see our article here.

    Note: If you are staying in Tulum it is not possible to take the ADO bus because they only are scheduled to arrive late in the day to Xel Ha and only leave from Xel Ha park early. The bus schedule for Cancun is 7:50am, 8:45am, 9:45am, and returning 5:40pm and 6:10pm. The price is about 75-150 pesos. The bus will take about 2:40 minutes so you should account for this when going to Xel Ha park. The schedule for Playa Del Carmen to Xel Ha is 8:31am, 9:41am, 9:51am, 10:51am and returning 5:40pm and 5:55pm. This takes about one hour and five minutes. The price for ADO bus from Playa Del Carmen to Xel Ha is about 50-85 pesos depending on the day and availability.

  3. Colectivos.

    These are minivans that are shared transport that offer basic services along the highway. We recommend this if you are a small amount of people going, can easily get to the station in Playa Del Carmen or Tulum and do not mind waiting for them for pickup. These are a minivan with seats and it is often full. There is not a lot of room in the colectivos. We do not recommend this transport from Cancun because you will need to go first to Playa Del Carmen and then transfer to the Playa-Tulum colectivos. See our article about colectivos here. The cost from Playa Del Carmen is about 40 pesos each way. From Tulum to Xel Ha entrance it is about 20 pesos.

  4. Driving yourself.

    This is great if you have a car. If you are a group you might consider renting one for the day. This gives you flexibility for departing times from both where you are staying and from the park. Driving from the south or north of Xel Ha water park is very easy. You just need to take the 307 Highway and look for the Xel Ha signs. It is well signed. Parking is free at Xel Ha and plentiful.

Xel Ha Riviera Maya
Float or snorkel? It is your choice at Xel Ha Riviera Maya.

Where is Xel Ha in the Riviera Maya?

Xel Ha is between Playa Del Carmen and Tulum in the Riviera Maya. It is closer to Tulum and on the 307 Highway. Xel Ha is well signed. You will see the fish kites also on the bridge over the highway where you turn.

Here are some estimated driving times to help you plan out your visit:

  • Cancun downtown to Xel Ha 1 hour 30 minutes
  • Cancun Hotel Zone to Xel Ha 1 hour 37 minutes
  • Puerto Morelos to Xel Ha 57 minutes
  • Playa Del Carmen to Xel Ha 37 minutes
  • Tulum downtown to Xel Ha 20 minutes


Other parks to visit by the same owners of Xel Ha are:

See the links of any of the above for more information.

If you are also trying to pick a park between Xel Ha and Xcaret park, you can read our article comparing them to each other.

Xel Ha Riviera Maya
Take a break and relax in these hammocks at Xel Ha Riviera Maya.

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  1. I am loved Xel Ha park! So much fun! Lots of snorkeling, swimming and get food options for all day eating. The trail on the backside is really nice too. A must in the Riviera Maya!

  2. I don’t know many places in the Riviera Maya but this looks like a place I want to visit. Thanks for sharing your video and telling people about it.

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